Shipping & Delivery
At Tidal Gardens we put extra time, effort, and care into our packing methods. Your order will be carefully and securely hand packed into labeled specimen cups or bags for easy acclimation and identification. Each order comes with an instructional pamphlet outlining steps you should take upon receiving your corals.Once you have placed your order here are a few things to consider:
- We will contact you via email regarding your shipment date. Please be sure to check your spam or junk folder if you haven't heard from us.
- Saturday delivery is available to most locations for an extra $15 fee.
- Depending on your location, UPS Next Day Air delivery times can range from 10:30AM - 4:30PM.
- Now is the perfect time to make room for your new additions, do a water change if required, and visit our YouTube channel for detailed information on the specimens you've selected.
Shipping is a flat rate of $29.99 for UPS Next Day Air service. If your order total comes to $250 or more you will receive weekday shipping free of charge (excluding orders going to Alaska, Puerto Rico, and the Virgin Islands).
Orders shipping to Alaska, Puerto Rico, and the Virgin Islands require a small additional fee (shipping module found here). This fee is waived on orders over $350.
Saturday delivery is available to most locations for an extra $15 fee.
We require at least a one business day notice to reschedule existing shipments. Last minute, or requests received after hours, cannot be guaranteed!
Please note, due to Hawaii state law we are unable to ship ANY corals into the state of Hawaii.
All orders are shipped UPS Next Day Air and can be tracked through UPS. You will receive tracking information via email once your order has shipped.
Your corals will be shipped from our aquaculture facility located in Copley, Ohio. We ship year round and will include any necessary hot or cold packs.